Term And Condition

 

 Introduction:

MOG, brought to you by DLILAH LIFE (OPC) PRIVATE LIMITED  (“MOG”, “DLILAH LIFE (OPC) PRIVATE LIMITED” , or “we”, “us”, “our”, “Founding Team”), govern your use of the website located at https://www.mogbirth.org or emails and other communications that originate from (or are a result of your use of) MOG (the “SITE”, “WEBSITE”), subject to your acceptance of these Terms (“Terms”). Please read them carefully.

These Terms apply to you when you access and use our Site and its communication on third party websites/accounts operated or not operated by MOG (“Platform”).

These terms apply to users of this platform (“You”). These terms also apply to Child Birth Education, Doula Support, Emotional Support and Wellbeing “Mental Health Therapists”, Lactation and breastfeeding Counselling, Post Natal and Postpartum mental health services, Infant massage Training, New Born Care, Events and Helplines (“Support Providers”, “Service Providers”), and Products and Resources Listed with us (“Resources”, “Resource Providers”).

If you have any questions about these Terms or using the Site, feel free to contact us on our email address – info@mogbirth.org

I.         Definitions:

1. “Platform”, “Site” refers to MOG website and any associated services, tools, or applications.

2. “User”, “You”, refers to any individual who accesses or uses the Platform, including but not limited to general visitors, registered users, therapists, support group coordinators, helpline operators, event organizers, and Resource Providers.

3. “Team” refers to members of MOG (and DLILAH LIFE (OPC) PRIVATE LIMITED) who operate our platform on a day-to-day basis or are specifically contracted by us for a particular period of time.

4. “Services” encompasses all features, functionalities, events, and resources provided through the Platform, intended to support and promote holistic wellbeing.

5. “Content” (“Information”) includes, but is not limited to, text, images, multimedia, comments, and any other information or data uploaded, shared with, or published on the Platform. This may also include Content shared with us on third-party mediums such as Social Media platforms, Email, etc.

 6. “Therapist” (“Professional”) is a certified mental health professional registered on the Platform to offer counseling or therapy services.

7. “Childbirth Educator” (“Professional”) is a certified, trained and experienced professional who provides expectant parents and their families with evidence-based information, education, and support related to pregnancy, childbirth, and the postpartum period.

8. “Doula” (“Professional”) is a trained professional who provides continuous physical, emotional, and informational support to an expecting individual before, during, and after childbirth. The role of the Doula is non-medical in nature and is intended to complement medical care by offering guidance, comfort, and advocacy for the birthing person and their family.

9. “Lactation and Breastfeeding Support” (“Professional”) A Lactation and Breastfeeding Support Professional is a certified and trained individual who provides education, support, and guidance to parents regarding breastfeeding and lactation.

10. “Infant Massage Training” (“Professional”) An Infant Massage Training Professional is a trained individual who instructs parents and caregivers on the techniques and benefits of infant massage.

8. “Helpline” denotes telephonic or online services offering crisis intervention or mental health support.

 9. “Community” refers to the collective group of all users and participants on the Platform, including individuals seeking mental health resources, therapists, support group coordinators, helpline operators, event organizers, and Resource Providers. The Community is bound by a shared interest in holistic health awareness, support, and advocacy, engaging in collaborative and supportive interactions through the Platform’s features and services.

10. “Support Providers”, “Service Providers” refers to the Community of individuals, groups, organizations, therapists, professionals and other Service Providers listed with us for the purposes of helping Users care for their holistic health. These are third parties, not employees, contractors or representatives of MOG.

11. “Event” covers any childbirth education, workshop, seminar, or gathering organized either by the Platform, or Community, aimed at promoting holistic health awareness or education. “Community Event” specifically implies an event organized by the Community that isn’t owned or operated by MOG.

12. “Resources” encompasses the educational and therapeutic materials available for access or download. These could include articles, podcasts, videos, self-help tools, and other informational content designed to improve holistic health and wellbeing. This can also include Products.

13. “Products” refers to any physical or digital goods offered through the Platform that are intended to support, enhance, or facilitate users’ health and wellbeing. This includes, but is not limited to, books, therapeutic tools, educational materials, apps, and merchandise. Products may be provided by MOG or by third-party the respective Service Providers or Resource Providers through the Platform.

14. “Resource Provider” is any entity or individual that provides educational, informational, or therapeutic resources on the Platform.

15. “Listing” refers to the act of displaying or making available information, resources, services, or products on the Platform. This could include, but is not limited to, the display of Child Birth Education Professional, Doula Support Professional, Emotional Support and Wellbeing Professional “Mental Health Therapists”, Lactation and breastfeeding Counselling Professional, Post Natal and Postpartum mental health services professional, Infant massage Training Professional, New Born Care Professional, helplines, events, resources, and products. A Listing may be created by a Child Birth Education Professional, Doula Support Professional, Emotional Support and Wellbeing Professional “Mental Health Therapists”, Lactation and breastfeeding Counselling Professional, Post Natal and Postpartum mental health services professional, Infant massage Training Professional, New Born Care Professional, a Service Provider, or Resource Provider, Or Listing Operator and is intended to provide valuable information or services to the Community. A Listing may also be made by MOG if it’s a resource or product it offers by itself.

16. “Listing Operator” refers to the entity or individual who the Listing Content refers to. They’re responsible for creating, and maintaining the accuracy of Listings on the Platform. This could be a specific Child Birth Education Professional, Doula Support Professional, Emotional Support and Wellbeing Professional “Mental Health Therapists”, Lactation and breastfeeding Counselling Professional, Post Natal and Postpartum mental health services professional, Infant massage Training Professional, New Born Care Professional, a Service Provider, or anyone else the Listing refers to. Listing Operators communicate their details to MOG, to ensure they can add, edit, or remove information, resources, services, or products from their Listings, ensuring that the Community has access to the most accurate and up-to-date information.

17. “Testimonials” refers to content that is created and provided by individuals or entities other than the primary Team of the Platform. These posts may offer unique perspectives, insights, or expertise on topics related to Child Birth Education, Doula Support, Emotional Support and Wellbeing, Lactation and breastfeeding, Post Natal and Postpartum mental health services, Infant massage, New Born Care. Testimonials are typically published on the Platform’s blog or resources section or Testimonials section, and are subject to approval and editing by the Platform’s team to ensure they align with the Platform’s standards and guidelines.

II.         Disclaimers:

1. Information on MOG is provided for informational and educational purposes only. It should not be considered as medical advice, whether toward diagnosis or treatment of a mental or physical health problem, or for prescribing medication.

2. If you have or believe you may have a medical or mental health problem, contact your personal physician or psychologist. If you are feeling suicidal or are having thoughts of harming yourself or others, dial the appropriate emergency number of your country. If you are currently receiving treatment, please follow the emergency procedures used by your doctor or therapist.

 3. If you are in an urgent need to seek professional help, you are requested to reach out to your doctor or therapist.

4. You must be at least 18 years old. This platform is not intended for children under the age of 18. By registering an account or using our services, you represent and warrant that you meet this age requirement.

 5. While we implement robust security measures to protect your personal information in accordance with applicable data protection laws, we cannot provide an absolute guarantee against unauthorized access or misuse by third parties. By using our platform, you understand and accept the inherent risks associated with sharing personal data online. For detailed information on our data handling practices, please consult our Privacy Policy on our Webpage.

6. Any information provided through the Platform, including recommendations for tools and techniques (e.g. exercises), is intended for informational purposes only and should not be interpreted as professional advice. Users are encouraged to seek independent professional guidance from qualified individuals in the relevant fields before taking any action based on such information. We make no guarantees that these resources will be effective for any particular individual.

7. We shall not be liable for any delays or failures in fulfilling our obligations under this terms of service if such delays or failures result from circumstances beyond our reasonable control. This provision does not affect your statutory rights.

8. Child Birth Education Professionals, Doula Support Professionals, Emotional Support and Wellbeing  Professionals “Mental Health Therapists”, Lactation and breastfeeding Counselling Professionals, Post Natal and Postpartum mental health services professionals, Infant massage Training Professionals, New Born Care Professionals have no medical role and / or decision making, ⁠cannot guarantee any birth outcome, cannot replace a doctor or a family member, ⁠cannot give any medical advice, cannot ⁠speak on your behalf to the doctor.

III.         Service Providers Listed On Our Platform:

MOG is not in the business of providing counselling, helplines, support groups and other services listed on the platform. MOG does not own, operate or control the Child Birth Education Professional, Doula Support Professional, Emotional Support and Wellbeing Professional “Mental Health Therapists”, Lactation and breastfeeding Counselling Professional, Post Natal and Postpartum mental health services professional, Infant massage Training Professional, New Born Care Professional, helpline numbers, Community Events, support groups, and other Service Providers listed on the website. Contact details to Service Providers and otherwise are listed for reference or informational purposes only.

MOG does not make any recommendations or guarantees regarding the quality of response, medical or non-medical advice Users might receive from the respective Service Providers. Further, the listing of our resources, tips, and Content on our platform are meant to give an overall understanding of topic discussed, and should not be interpreted as advice that is either professional, medical or otherwise.

MOG is not designed to offer support in medical or psychological emergencies. If you are in such a situation, please contact a trusted emergency service, reach out to a trusted friend or family member, or a visit a trusted nearby hospital. If you’re looking for a mental health helpline, you can check out a curated list of helplines listed on the website. If you proceed to use the platform notwithstanding this notice, you do so entirely at your own risk.

MOG team may offer services of Child Birth Education, Doula Support, Emotional Support and Wellbeing “Mental Health Therapists”, Lactation and breastfeeding Counselling, Post Natal and Postpartum mental health services, Infant massage Training, New Born Care, or others, on an individual capacity. The same should not be interpreted as a service from The Platform, unless explicitly mentioned otherwise. When you engage with such Service Providers, you’re not engaging with MOG, but with the individual Service Provider directly on their own terms.

MOG does not endorse the Service Providers and makes no representations, warranties or guarantees as to, and assumes no responsibility for, the services provided by these entities and individuals.

MOG disclaims all liability for damages of any kind arising from users reaching out to the Service Providers listed on our platform, or otherwise.

Service Providers and Resources listed on this Platform can (at their sole discretion) accept, decline and/or re-schedule your requests.

You understand that MOG cannot be held responsible for the actions, negligent or otherwise, of the Service Providers, Resources and Products listed on the Platform.

IV.         Privacy

MOG is committed to protecting your privacy in your interactions with the Platform. Check out our Privacy Policy to see what personal information we may collect on/away from the Platform and how we use it. Do keep in mind that this is the privacy policy of MOG and it may not be the privacy policy of the Service Providers, Listing Operators, Resource Providers, Products or Resources you interact with on/away from the Platform. We urge you to contact the respected parties and ask them about their Privacy Policy too.

You understand that MOG does not guarantee that anything on the Site will be free of infection, viruses or other items that might damage or interfere with your computer, data or personal information. You shall not do anything that interferes with the operation of the Site, such as hacking, spamming or duplicating/repurposing our content in any way.

Photo/Video Release

By participating in our classes, you hereby grant MOG the right to capture photographs and videos of you and your family during the sessions. You also grant MOG permission to use these images and videos on our website, social media platforms, and in any other marketing or promotional materials, including but not limited to print, digital, and online formats.

If you prefer that you and/or your family’s images not be used for these purposes, you may opt out by notifying us via email at info@mogbirth.org before the start of the class.

V.         Intellectual Property – Copyright, Trademark and Disclaimer Notices

The contents of the Site, such as text, design, graphics, logos, trade dress, audio clips, video, games, photographs, software, interfaces or code (the “Content”) and the selection and arrangements of the Content is the property of MOG and the respected partners associated with that activity, or other respective owners that have granted MOG the right and/or license to use such marks. Such trademarks and content may not be used except as provided in these Terms or in the text of the Site.

You may not print and download the Content for personal, non-commercial or commercial use. No portion of the Content may be reprinted, republished, modified, or distributed in any form without the express written permission of MOG. You may not reproduce, reverse engineer, decompile, modify, transmit, sell, distribute, license or create derivative works of the Content.

VI.         Misuse of Platform

Terms Of Service Users are strictly prohibited from using this platform for any purpose other than finding Child Birth Education, Doula Support, Emotional Support and Wellbeing “Mental Health Therapists”, Lactation and breastfeeding Counselling, Post Natal and Postpartum mental health services, Infant massage Training, New Born Care, for themselves. Any use of this platform for purposes including, but not limited to, reaching out to a Service Provider or resource on the platform for collaboration purposes (commercial or otherwise), duplicating or scraping the data on our platform for personal or commercial purposes, conducting research, seeking professional contacts for media or journalistic purposes, or copying content from our platform in any way, is considered a violation of these terms of service.

Such misuse will result in strict action against the user, as deemed appropriate by the MOG team, including but not limited to permanent suspension from using our platform. MOG reserves the right to take any legal action necessary to protect its intellectual property and the integrity of the platform. If you’re looking to use our platform for such purposes, please write to us at our email address.

VII.         No Warranties

You use the Site and the internet at your own risk. The Site, its Content, and all services provided through it are offered "as is" and "as available" without any warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of title, non-infringement, merchantability, and fitness for a particular purpose, relating to the Site, its Content, listed Service Providers, and any services offered through the Site or the internet.

We expressly disclaim any and all implied warranties. MOG cannot be held responsible for the misuse of (not limited to) the content on the Platform.

VIII.         Limitation of Liability

Limitation of Liability: To the fullest extent permitted by applicable law, MOG will not be liable to you or any third party for any damages of any kind arising out of or related to the Platform, these Terms, or the performance or failure of performance of the Platform, including, but not limited to, any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, even if MOG has been advised of the possibility of such damages. This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise. This limitation of liability applies to all Content and Service Providers listed on the Platform. Nothing in these Terms shall exclude or limit MOG's liability for death or personal injury caused by MOG's negligence, or any other liability that cannot be excluded or limited by applicable law.

Our Terms are governed by the laws of the Republic of India, and the courts in Mumbai, India, will have exclusive jurisdiction over any disputes arising out of the use of this Platform.

IX.         Indemnification

1.     You agree to indemnify, defend, and hold harmless MOG, its affiliates, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and volunteers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: 

(a) Your breach of these Terms or any documents they incorporate by reference;

(b) Your violation of any applicable law or regulation;

 (c) Your infringement of any third party's intellectual property, privacy, or other rights;

(d) Your breach of any confidentiality obligations; and

(e) If you access MOG through a third-party platform, any data breach occurring due to the acts or omissions of that third-party platform.

2. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of, Maharashtra, India, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Mumbai, Maharashtra, India.

You hereby consent to the jurisdiction of such courts and waive any objection to the venue or jurisdiction in such courts.

X.         Acceptable and Lawful Use of Site

You agree to comply with all applicable laws and regulations when using the Site. Any information you provide to MOG in connection with the Platform must be accurate and truthful. You understand that providing inaccurate information may impact MOG's ability to provide services and could result in the loss of services from its internet service providers, support providers, or other suppliers. You agree not to engage in any of the following prohibited activities:

1. Prohibited Automated Access: You may not reproduce, distribute, or display any portion of the Service in any manner, including through automated means such as "scraping." You may not use automated tools like "robots," "spiders," or "offline readers" to access the Service in a way that generates a disproportionately large number of requests to our servers compared to normal human usage of a standard web browser.

2. Unsolicited Communications: You may not send unsolicited messages, chain letters, or any form of spam. You may not use the Service to solicit money or business from other users.

 3. Security and System Integrity: You may not attempt to interfere with or compromise the security of the Service, decipher any communications sent to or from our servers, or impose an unreasonable load on our systems.

4. Malicious Software and Data: You may not upload or transmit any harmful data, including viruses, worms, or other malicious software through the Service. You may not collect or share personal information, such as account names, from the Service without proper authorization.

5. Impersonation and Interference: You may not impersonate others, misrepresent your identity, or conceal your true identity. You may not interfere with the intended operation of the Service.

6. Unauthorized Access and Circumvention: You may not access any content on the Service using unauthorized methods or technologies. You may not attempt to bypass any measures we have in place to restrict or control access to the Service, including measures designed to prevent content copying or enforce usage rules.

7. Unlawful and Harmful Activities: You may not use the Service to engage in any activity that is unlawful, harmful, or violates the rights of others, including, but not limited to, any form of harassment, discrimination, or causing harm to others.

 8. Purpose of Use: You may only use the Service for the purpose of seeking or providing support related to [Specify the intended purpose of the platform, e.g., childbirth education, breastfeeding support]. Any other use of the platform is strictly prohibited. See the "Misuse of Platform" section for further details.

XI.         Content Objectionable or Offensive to Third Parties

You may not upload, download, post, distribute, or otherwise transmit any content that is unlawful, libelous, defamatory, slanderous, obscene, pornographic, harassing, threatening, abusive, harmful, invasive of another's privacy, or otherwise objectionable. This includes, but is not limited to, content that promotes hate, discrimination, or violence.

XII.         Usage Of Name, Identity & Assets

Public Statements and Brand Usage: Before making any public statements, representations, or publications about MOG (including, but not limited to, online posts, social media updates, press releases, and marketing materials), you must obtain prior written consent from MOG. This includes obtaining consent for the specific content and the intended publication method. You further agree to comply with MOG's brand identity guidelines, which are detailed in the MOG Brand Book. To request a copy of the Brand Book, please contact MOG.

XIII.         Testimonials / Blogs on the platform

Testimonials and Blogs (Volunteer Contributors): MOG gratefully acknowledges the contributions of the individuals who have provided testimonials for our website. These well-wishers have volunteered their time and expertise to support the growth of our platform. It is important to understand that these individuals are not employees, contractors, or agents of MOG.

Disclaimer of Views: The opinions expressed and any links embedded by well-wishers on their respective sections of our website, or elsewhere, are solely those of the individual authors and do not necessarily represent or reflect the views or opinions of MOG or its team.

Independent Capacity: Individuals listed on the platform as event facilitators, therapists, or in other capacities are acting in their personal capacity and not as representatives of MOG. Their inclusion on the platform does not create any agency relationship or employment relationship with MOG.

XIV.         Other Details About Service Providers, Products, Resources, and Other Listings on the Platform

Disclaimer Regarding Service Provider Information: MOG does not warrant or guarantee the accuracy, completeness, or reliability of any information provided about Service Providers, Professionals, or Listings on the platform. This includes, but is not limited to, their names, backgrounds, fees, qualifications, or any other details. If you become aware of any inaccuracies, please notify us immediately.

Independent Views: The opinions expressed and any links embedded on Service Provider pages, resource pages, or elsewhere on the platform are solely those of the respective individuals or organizations and do not necessarily reflect the views or opinions of MOG or its team.

Independent Service Providers: Service Providers listed on the platform are independent entities and are not employed by or operated by MOG. MOG does not endorse or recommend any specific Service Provider.

Individual Capacities: Individuals listed on the platform, including team members acting as Child Birth Education professionals, Doula Support Professionals, Emotional Support and Wellbeing Professionals “Mental Health Therapists”, Lactation and breastfeeding Counselling Professionals, Post Natal and Postpartum mental health services Professionals, Infant massage Training Professionals, New Born Care Professionals, event facilitators, or in other capacities, are presented in their individual capacities and should not be construed as official representatives of MOG.

Unless explicitly stated by us, all payments made through links or buttons on our platform are processed directly by MOG. Refunds or queries of any kind must be raised between you and MOG.

You shall not hold MOG responsible for any outcome between you and the Service Providers you interact with. If you decide to engage with a Service Provider to receive their services, you do so at your own discretion and risk.

Listing Display and User Responsibility: The order of Listings displayed on the platform is determined by various factors and may include random, chronological, weighted random, or other methods. MOG does not control or influence the ranking of Listings on the platform. You acknowledge and agree that you are solely responsible for choosing which Service Provider, Resource Provider, or other entity you interact with. You assume all risks and responsibility associated with your interactions and any outcomes that may result.

XV.         Third-Party Service Providers And Tools: Third-Party Service Providers and Tools: To provide and enhance our services, MOG utilizes various third-party service providers and tools. These may include, but are not limited to, services like Google Forms, etc. Each third-party service provider operates independently and has its own terms of service and privacy policy. We encourage you to review these documents before using the associated features.

Third-Party Tools Used by Others: Listing operators, Resource Providers, and product sellers on our platform may also use their own third-party tools and services to manage their interactions and transactions with you. These entities are solely responsible for the selection, use, and operation of these tools and services and have their own terms of service and privacy policies.

Disclaimer of Liability: MOG does not endorse, control, or assume any liability for the practices, content, or data handling of any third-party service providers or the tools used by listing operators, Resource Providers, and product sellers. Your interactions with these third parties are solely between you and them, and you are responsible for reviewing and agreeing to their respective terms and policies.

XVI.         Interactions with Third-Party Service Providers:

User Responsibility and Third-Party Interactions: MOG provides a platform to connect you with third-party Service Providers, Resource Providers, and product sellers. However, you are solely responsible for evaluating and selecting these entities and for conducting any necessary due diligence regarding their products, services, qualifications, and business practices.

Disclaimer of Endorsement and Liability: MOG does not endorse, recommend, guarantee, or assume any responsibility for the accuracy, efficacy, safety, legality, or reliability of the products or services offered by any third-party Service Provider, Resource Provider, or product seller listed on our platform. Any links or connections provided through the platform are for your convenience only and do not constitute an endorsement.

Transactions and Interactions: All transactions and interactions with third-party Service Providers, Resource Providers, and product sellers are solely between you and those entities. MOG is not a party to these transactions and is not responsible for any disputes, issues, or outcomes that may arise. Your use of their products or services is subject to their respective terms and conditions, which you are responsible for reviewing and agreeing to.

XVII.         Links to Other Websites

We provide links to other websites. We do not endorse or make any representations about these sites, or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the other sites linked to this site, you do so entirely at your own risk.

MOG has no control over the content, products, services, or practices of third-party websites, advertisers, or other entities linked from our platform. We are not responsible for any information transmitted via such links or for the business or privacy practices of these third parties. By accessing a third-party website or application from our Service, you understand that these Terms of Service and our Privacy Policy do not apply to your use of such sites. You expressly relieve MOG from any and all liability arising from your use of any third-party website, application, software, service, or content. This includes any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such link, website, application, software, content, product and/or service.

XVIII.         Pricing:

All pricing details are displayed on the platform and are subject to change without prior notice.

Advertising and Promotions: MOG may support the platform through advertising revenue and may display advertisements and promotions. The manner, mode, and extent of such advertising and promotions are subject to change without specific notice to you. While we strive for transparency, we may not always identify paid services, sponsored content, or commercial communications as such.

Platform Modifications and Fees: MOG reserves the right, in its sole discretion, to change or modify the platform's membership structure at any time. This includes the right to implement fees for users, Service Providers, Resource Providers, Products, and Resources listed on the platform. We may implement such fees without prior notice.

Affiliate Relationships: When MOG includes affiliate links to third-party products or services on the platform, we will clearly and conspicuously disclose our affiliate relationship with the respective third party.

Third-Party Transactions: All payments, refunds, and other transactions related to third-party services or products are handled solely by the respective third-party Service Providers or Resource Providers. MOG is not involved in these transactions and assumes no responsibility or liability for them.

MOG Services and Fees: MOG reserves the right to charge users fees for access to certain products, resources, or selected services that are provided directly by MOG. These fees will be clearly disclosed to users before they are incurred.

Payment Processing and Responsibilities: Unless expressly stated otherwise, MOG does not charge users any fees or commissions for services provided by third-party Service Providers or Resource Providers listed on the platform.

Direct Transactions: All payments for third-party services are handled directly between users and the respective Service Providers or Resource Providers. MOG does not process, control, or manage these transactions.

User Responsibilities: Users are solely responsible for: (a) verifying the payment terms established by the third-party Service Provider or Resource Provider; and (b) contacting the respective provider directly regarding any refunds, billing inquiries, or other payment-related issues.

Contact Information: Upon exceptional request, and to the best of its ability as an aggregator platform, MOG may provide contact information for third-party Service Providers or Resource Providers. However, all payment-related matters must be resolved directly between the user and MOG.

Pricing Changes: MOG will make reasonable efforts to notify relevant parties of any changes to its own pricing. However, MOG shall not be held liable for any missed notifications.

Payment Gateway Information: In cases where MOG directly charges any User, Service Provider, Resource Provider, or other party, the payment gateway will clearly display MOG's legally incorporated name: DLILAH LIFE (OPC) PRIVATE LIMITED.

Use of Funds: These fees may be used by MOG for various purposes, including, but not limited to, covering the costs of platform maintenance, development, and operation.

MOG expressly disclaims any liability for expenses incurred by any party, including instances where a service is cancelled by a third party, regardless of whether said third party compensates MOG through commission, membership fees, or affiliate arrangements.

XIX.         Refunds:

Refund Policy for MOG Products and Services: Except in limited and exceptional circumstances, all sales of products and services directly provided by MOG are final, and payments are non-refundable. This includes cancellations, rescheduling, no-shows, and other unforeseen circumstances.

Refund Process (MOG Products and Services): In the rare event that a refund is approved by MOG, the refund amount will not exceed the original amount charged. Payment gateway charges, applicable taxes, and other processing fees may be deducted from the refund. Refunds are typically processed within 7-14 business days and will be issued via the original payment method. For cash payments, bank account details may be required to facilitate the refund.

Third-Party Products and Services: MOG acts as a platform connecting users with third-party Service Providers and Resource Providers. Refunds for products and services offered by these third parties are subject to their individual refund policies, which may differ from MOG's policy. MOG does not control and is not responsible for the refund practices of these third-party entities. Even if a third party cancels a service, MOG is not responsible for any expenses incurred by any party. In revenue-sharing situations where MOG processed the payment for a third-party service, we may refund our share of the revenue, subject to the above conditions.

XX.         Entire Agreement, Updates and Modifications

These Terms and any referenced documents constitute the entire agreement between MOG and you pertaining to your use of the Site. MOG may amend these Terms or any other referenced documents at any time by posting the amended documents on the Site. Any amended or modified terms will be effective upon posting. Continued use of the Site means that you have accepted any modified Terms and conditions.

If you have any questions about these Terms, contact us at info@mogbirth.org

XXI.         Termination

MOG may immediately issue a warning, suspend or terminate your access to the Site for breach of these Terms (or any other agreement or policy incorporated by reference hereto), or for any other reason in our sole discretion. Please note that users who violate our policies may be suspended temporarily or permanently from our platform with or without notice, including but not limited to having us mention to other Service Providers listed on the platform for your lack of adherence to our terms of service.

XXII.         Information Shared with The Platform

You agree that information you share with the platform or on its mediums, may be used in merchandise, campaigns and any other medium by the platform without attribution. For any clarification you are requested to reach out to us at our email address. We are not privy to any information you share directly with any Service Providers, Resource Providers, or Resource Providers. This clause is not applicable to any information you share with any Service Providers, Resource Providers, or Resource Providers.

XXIII.         Additional Information

MOG does not provide legal or medical advice. The opinions expressed by individuals on or away from our platform do not reflect the views of MOG or our founding team. Please exercise caution when sharing personal information and consult with a certified professional for any doubts you may have. MOG is not liable for the security, experiences, interactions, or actions of users on or away from our platform. We encourage each user and visitor to verify the information presented on our platform and to report any concerns that may warrant our attention.

If you have questions about our Terms of Service, our Privacy Policy, or our compliance with these policies, please contact us at: info@mogbirth.org.

Or Our Postal Address at:
Flat No. 503, Ramkutir, Asalpha Village, Ghatkopar West, Mumbai, Maharashtra 400084.

MOG and the founding team reserve the right to amend this privacy statement at any time, at our sole discretion. You are encouraged to regularly review our privacy statement for any changes. By proceeding, you acknowledge that you accept all terms outlined herein, voluntarily and with full consent.